The Solstice Dashboard for Enterprise Edition is a centralized management tool that can be used to monitor, configure, and update Solstice Enterprise Edition Pods and Windows Software instances on a network. While each Solstice display can be configured individually via its local configuration panel, the Solstice Dashboard streamlines the deployment process and allows IT administrators to manage their deployment from a central location.
- The Solstice App allows users to wirelessly connect and stream their mobile device screens and other media content to a Solstice-enabled display. IOS Version 4.3.151. Added: 10/15/19.
- Download Your Solstice Dashboard To access your Solstice Dashboard download, click here. If you filled out a form, you should receive an email from Mersive momentarily with a link to the software download. Here are the requirements to install the Solstice Dashboard.
- Download the free Solstice app for your device by clicking the button below, or simply follow the connection instructions visible on the display. Step 2: Connect to Solstice. Open the Solstice app, find your room’s display, then click to connect.
The Solstice Dashboard should be installed on a Windows computer that the IT administrator uses regularly. It can also be installed on multiple PCs to manage the Solstice displays on the network from multiple locations.
System Requirements
Note the Solstice Dashboard can be installed on one or multiple admin machines. Host network: The Dashboard hosts must have access to same network as the Solstice Enterprise Edition Pods/Windows-Software licenses you wish to manage. Solstice Enterprise Edition licenses: Solstice Enterprise Edition endpoints are manageable via the Solstice.
The Solstice Dashboard is available as a free download and runs on a Windows host computer. The Windows host may be a Windows 8 or 10, or a Windows Server running 2012 R2 or later with qWAVE installed and a quad core processor with 12GB RAM minimum. A Windows 2016 Server may be used if desktop experience is enabled.
Importing Pods into the Dashboard
To import the Pods into the Dashboard, both the Pods and the Windows computer that the Dashboard is installed on must be powered on and connected to the same network.
The easiest way to import Solstice Pods into the Dashboard is to get the Pods onto the network via Ethernet. Some administrators prefer to configure Pods using a closed loop network, but it is not required. The Pod comes with Ethernet enabled by default, so connecting an active network jack should result in an automatic network connection that will allow you to easily import the Pods.
If you are unable to put the Pods on a network via Ethernet, the recommended method is to individually connect the Pods to the network wirelessly via the Pod's local configuration panel. Once the Pods are on the network, they can then be imported into the Dashboard to be configured and managed.
The Dashboard separates all instances into groups based on Pod vs. Software instances, Small Group Edition (SGE) vs. Unlimited, Solstice software version numbers, and unsupported instances. Each group of instances has slightly different configuration options, so only instances from the same group can be configured together.
Selecting multiple instances at once allows you to batch configure them for most settings. If multiple displays are selected in the Dashboard instances panel but their existing settings are different for a given configuration option, the field will display a dash (—).
How To
Install the Dashboard- Visit mersive.com/download and click on Management Tools.
- Under Solstice Dashboard, click the Download Solstice Dashboard link.
- Fill out the download form then click Submit.
- Run the SolsticeDashboardSetup.exe installer and step through the InstallShield wizard until the Dashboard is installed. As a note, you only need to select to additionally install the Demo feature if you wish to be able to demo the Dashboard using a virtual Solstice deployment.
Import instances that are already running and connected to your network. You will need to ensure that the Windows computer the Dashboard is installed on is connected to the same network as the Solstice Pods.
- In the Dashboard under Import Displays, click the Discover button. A list of discovered displays appears.
- Select the displays you wish to import. You can Shift+click or Ctrl+click to select multiple displays.
- Click the Import button. The displays are added to your list of Your Solstice Instances.
If Pods do not appear in the list, they may be on a network that does not support UDP/Broadcast traffic. If this is the case, you can either use the CSV File or the Manual import options.
Import instances using a comma separated values (CSV) file. This is a quick way to get started using the Dashboard while simultaneously renaming your displays. The file can be created by writing an export script from Active Directory, database software, or other management software services. Alternatively, you can create the CSV file using a spreadsheet program. The format of the file is as follows:
<display name>,<IP address>,<port>
- Create your CSV file in the appropriate application.
- In the Dashboard under Import Displays, click the CSV File button.
- Browse to and select the CSV file, then click Open. The instances will be imported into the Dashboard. If any errors with the import process occur, a pop-up will appear listing the error log.
Import a new Solstice instance by manually entering in the details.
- In the Dashboard under Import Displays, click the Manual button. The Add Display pop-up will appear.
- Enter in the Display Name and IP Address for the instance you are adding. You can also change the default port if desired (optional). If you do not know the IP address for the display, you can find it on the display’s main welcome screen.
- Click Add. The display is added to your list of instances.
If your display information was entered incorrectly, the display will appear under the “Other Instances, Unknown Versions” list. To remove the invalid display, right click on the display then select to Remove from Dashboard management.
Bring Your Own Device (BYOD) to 50+ Rooms and Cast Away!
Wireless Presentation and Group Collaboration Made Easy.
Solstice enables a single user to 'cast' content wirelessly from any laptop, tablet, or mobile device to the room display, and also allows multiple users to connect and share content together, fostering collaboration. First-time users should follow the instructions below to connect to the SRJC network, get the Solstice app, and begin sharing.
For prompt technical support, please call (707) 527-4771.
Non-urgent requests and general questions may be directed to [email protected].
Non-urgent requests and general questions may be directed to [email protected].
Getting Started with Solstice (First-Time Users)
The first time you use Solstice, follow these instructions to connect to SRJC's network, get the Solstice app, & begin sharing.
Connect & Share
- Join the SJC wireless network, open a web browser on your device, and browse to the IP address visible on the display.
- Click 'Connect!' to download the client software app. Then launch the downloaded app to connect to the Solstice display.
- If a screen key is required to connect, a dialogue box will appear. Enter the screen key in the lower left corner of the display.
- The Solstice SHARE panel appears upon connection. Select something to share from the sharing options available.
CONNECT TO WIFI. To start sharing to any Solstice display, first make sure you're connected to the campus WiFi. Employees, we recommend registering your device with IT so you may use SRJC Mobile network. Students and campus guests should select SRJC Public Wireless; you'll need to open your browser to 'accept the terms' each time you connect. |
GET THE APP. First-time users, download the Solstice App by following the instructions on the display. Open a web browser, navigate to display’s IP address and download the Solstice app. You can complete this process from any Windows, Mac, iOS, or Android device – no admin rights needed. You can also search your device's App store for Solstice or download the app from www.mersive.com/go and clicking 'get the app'. |
That's it! Locate your display and type in the 4-digit rotating session key shown on-screen. Once you're connected, just choose what you'd like to share to the display. Options include streaming your whole desktop/mirroring your screen, sharing individual windows/programs, or choosing any number of media files saved on your device. Each user can share additional content at any time. |
What is Solstice?
Solstice is Mersive’s wireless visual collaboration software that enables users to connect laptops and mobile devices to the display in the room for unlimited simultaneous sharing. It can be used in study rooms, classrooms, conference rooms, etc. – anywhere that media needs to be shared between mobile devices and displays or visual data is used as part of a collaborative group discussion.
Why would I want to use Solstice instead of connecting with a video cable or using another hardware connection?
With Solstice, you can walk into a room and connect any device to the display, no cables or additional hardware required. You don’t need to worry if you have the right adapter or brought the right cable. You also do not have to pass the cable around or wait for the cable to become available before you can share your content to the display. Solstice supports an unlimited number of people connecting to the display simultaneously enabling visual collaboration that goes well beyond what is possible with a video cable and one person sharing content.
Solstice Tv App
Where can I download Solstice?
Why doesn't Airplay work on my iOS device?
This is usually caused by incompatible versions of either iOS or Solstice. Make sure both are the newest available version.
Why don't certain video streaming apps like YouTube share from iOS devices?
This issue is often related to to DRM for HDCP compliance on the iOS device with certain apps. However, as of October 2018, the iOS YouTube app streams directly to the Pod from the internet. YouTube videos will automatically play at full resolution. Netflix still prevents streaming of content from any device that is not connected directly from a device to an HDCP compliant display through DVI or HDMI. Since iOS utilizes AirPlay for streaming to the Pod, this does not meet the requirement for HDCP compliance and the application itself prevents streaming. You may utilize alternative apps to access the same content you would like to share, like Video Tube.
Why am I getting an error when I try to connect to Solstice?
Users laptop/tablet/phone must be on the same wireless network as the computers running Solstice. Make sure your device is using SRJC's wireless network. It is best to register your device with IT so it can join the SRJC Mobile network. Else, you'll need to connect to the SRJC Public guest network, open a browser and accept the terms each time you use your device.
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It says my post is waiting for approval. What now?
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Instructors can turn on the 'moderator' feature to avoid unexpected posts or interruptions during a lecture. If they've turned on the moderator feature, they (or their designees) will need click 'approve' on any pending posts from their application window in order for your pending post to be shared on-screen. Moderator mode resets to the default 'off' position after every session once all users have disconnected.
My issue isn't listed or I'm still having trouble connecting to Solstice.
Please contact Media Services for technical support at (707) 527-4771 or stop by our front desk in Doyle Library if you're on the Santa Rosa campus. For those in Petaluma, please call (707) 778-3985 or visit the Mahoney Library. You may also visit www.mersive.com/go for additional resources.
What is Solstice Multi-Room?
For details on this advanced feature, click here to learn about Solstice Multi-Room capabilities.
Solstice User Guide
Follow this link for step-by-step instructions and screenshots of how to use the Solstice pod, along with screenshots and helpful step-by-step instructions,
Product Documentation & Release Notes
For a deeper dive or a peek under the hood, check out Mersive's release notes to find out what's fixed or new in the latest firmware upgrade.
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Using the Solstice App
- When the Solstice app is launched, the CONNECT panel will list available displays. Click to connect to a display or enter the display's IP address. Alternatively, click the settings button and add 10.14.0.110 as the solstice discovery service address. This will list all Solstice displays district-wide for easier access.
- If a SCREEN KEY is required, a dialogue box will appear. Enter the screen key (lower left corner of the display). Note that this key remains static until the last person leaves a session, and then it will change to a new key.
- The SHARE panel appears upon connecting to a display. Select some thing to share from the sharing options available.
- The CONTROL panel is used to move/control shared posts on the display. Navigate between the Share and Control panels using the left side bar menu in the Solstice app.
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